Graphical Connections

Graphical Connections Troubleshooting

When trouble shooting Graphical Connections some of the things to look for are:

GUI Remote Access and Monitoring

Graphical interface access to your managed devices through ConsoleWorks via RDP or VNC. Sessions are recorded and can be played back in ConsoleWorks interface. Multiple people can share a connection, have their own independent connections, and monitor other sessions. Events that occur on corresponding Consoles while a graphical session is active are related to the recording and can be used to skip ahead in the playback to see what was happening when the Event occurred.