Windows 2000/2003

V3

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Documentation

Note: You should download and read these documentation files prior to downloading and installing your ConsoleWorks software distribution. Thank you.
Product Documentation

Installation Guide

ConsoleWorks 3.7 Installation Guide (Microsoft Windows)

Windows 2000/2003

Windows 2000/2003 Intel ConsoleWorks Server (v3.7-0u3) kit (34.6 MB, EXE)

For Windows 2000/2003 customers please use the following steps to upgrade from ConsoleWorks 1.5.0 or later:

  • Backup your current ConsoleWorks installation.
  • Remove the previous version of ConsoleWorks by using Add/Remove Programs. Your Consoles, Events, settings, logs, etc. will be retained. Also remove ConsoleWorks Client Kit, if it is listed.
  • Run the installation program that you just downloaded. When asked to choose between Complete or Custom, select Custom and choose the directory that contained the previous version of ConsoleWorks. Note: The client kit is also installed at this time.

Start the ConsoleWorks LMF and the ConsoleWorks Server services (refer to the ConsoleWorks installation guide for Windows).

Note: Windows NT is not supported for ConsoleWorks 2.0 or later. If you require a Windows NT kit for 2.0, please contact TDI support.

Add Ons

Intelligent Event Modules (IEMs)



HOW TO GET HELP

TDi support includes telephone, fax, web, and email access.

Email support questions to:
support@TDiTechnologies.com

Phone questions to support at:
+1.972.881.1553 or
+1.800.695.1258

Fax support questions to:
+1.972.424.9181

IMPORTANT NOTICE!

Support for ConsoleWorks 3.7 (3.7-0u0-3.7-0u5) ended on May 7, 2010.

Visit our Wiki at TDi Wiki